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Complete Returns Solutions

The R4 platform is an API-powered end-to-end returns solution featuring real-time insights and a 360-degree view across your inventory lifecycle. Customized to meet your requirements, you can reduce transportation and shipping costs while sending fewer returns to the landfill.
Get A Quote Now

Get a Quote

Reach out now to get a quote tailored to your business and its particular needs

Why Us

We give you customizable solutions – for any scenario – that fit your company’s requirements and help you grow.

What We Do

We provide the 360-degree solution for all returns and reverse logistics needs, including product end-of-life and recycling that keeps items out of landfills.

Our Divisions

View our ever-expanding list of world-class services on offer

Get a Quote

Reach out now to get a quote tailored to your business and its particular needs

Why Us

We give you customizable solutions – for any scenario – that fit your company’s requirements and help you grow.

Why Us

We give you customizable solutions – for any scenario – that fit your company’s requirements and help you grow.

Why Us

We give you customizable solutions – for any scenario – that fit your company’s requirements and help you grow.

What We Do

We provide the 360-degree solution for all returns and reverse logistics needs, including product end-of-life and recycling that keeps items out of landfills.

Our Divisions

View our ever-expanding list of world-class services on offer

Retail Reworks recognizes that retailers and resellers are struggling to return a profit as they meet consumer demand for a seamless returns experience that aligns with sustainable values. In response, we bring our deep knowledge of textile cleaning & repair and long logistics experience to the retail returns and resell space.

In the current market, there is no room for a one-size-fits-all returns solution. Companies deserve customizable, nimble options that are responsive to their changing needs. Retail Reworks has the software, infrastructure, and personnel to offer the complete suite of returns and reverse logistics services. Our clients can rent space in our warehouses for our expert staff to physically handle receiving, sorting, cleaning, rework, repacking, tagging, assembling, recycling, warehousing, inventory, and shipping.

We can be customer-facing or in the background, bringing our White Label services to your clients in your name. We have built our cloud-based R4 Returns Software from the ground up and nurtured relationships with recycling and recommerce partners that guarantee we can help all of our customers – brands, resellers, and 3PLs – to grow their business while achieving zero landfill goals and providing their customers the ideal returns experience.

Inspections & Corrections

Bring your product back to salable condition with our on-demand, full-circular services, all under one roof. From garment manufacturing to QC
inspections, and laundering to alterations, you can outsource to scale your business while extending your product lifecycle, reducing waste, and maintaining your brand reputation.

Complete Returns Solutions

Returns Processing

Retail Reworks accepts and processes returns from individual customers at our facility.

Scanning & Inventory

We open and scan each return into your live inventory, so you can process refunds without delays

Refurb & Rework

We efficiently rework and repack your returns to first quality to get them back in stock – at the speed of your business

Inspection

Our experienced team quickly identifies and reports defects, while the R4 platform can immediately report missing or incorrect items

Repackaging

We quickly package items to your brand-specific requirements and ready it for your 3PL or DC without any interruptions.

Storage

Retail Reworks stores your returns at our warehouse or returns them to your 3PL or DC.

Palletize for Shipment

Our R4 Software integrates your receiving requirements, so all WRO are shipped and accepted at your 3PL or DC without any chargebacks.

API Integrations

Our proprietary R4 platform integrates with your eCommerce and returns software for 24/7 access to your returns and inventory

Fulfillment

Our micro fulfillment centers offer full-service  warehousing to receive and process customer returns and fulfill orders from your new and returns inventory